Privacy Policy

This is the privacy policy (“Privacy Policy”) for the website available at www.officialnorthwave.com (the “Site”). This Privacy Policy sets forth our policies regarding the collection, use and disclosure of certain information relating to your use of the Site. Your use of this Site signifies your acceptance and understanding of the terms of this Privacy Policy.
We recognise the importance of protecting your privacy, and our Privacy Policy is designed to assist you to understand how we collect, use and safeguard the personal information you provide to us, and to assist you in making informed decisions when using the Site.

What information do we collect?
We collect personal information from you when you register on our site or fill out a form. Personal information like your name, telephone number/mobile number, e-mail address, etc. and any other information that personally identifies you or would permit us to contact you. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
(a) To personalise your experience – your information helps us to better respond to your individual needs.
(b) To improve our website – we continually strive to improve our website offerings based on the information and feedback from you.
(c) To improve customer service – as your information will help us to more effectively respond to  your customer service request and support needs.
(d) To process transactions – your information, whether public or private will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may disclose your personal information when required to do so by law, for example, court order or a subpoena or other legal obligation, in response to a law enforcement agency’s request, or in special cases when we have reason to believe that disclosing your personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (whether intentionally or unintentionally) our rights or property. We may share your personal information with individuals acting as authorised agents in providing our service example, mortgage loan, conveyancing services only if you require it, all of which will agree to use it only for specific purposes. Each vendor must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of your information in order to protect your personal information from unauthorised access, destruction, use, modification or disclosure.

Information voluntarily provided by you
In this site there are forms that are available for you to submit and it is understood that you allow us to contact you via phone call, SMS, email or other mobile communication applications, regardless of whether the provided contact details are registered under the Do Not Call (DNC) Registry. Users with malicious intentions such as but not limited to; providing “www.officialnorthwave.com false information of particulars not belonging to themselves will be referred to the relevant authority for cyber harassment.

Online Privacy Policy only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our Site, you consent to our Privacy Policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post any changes on this page, therefore please check this page periodically.

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